I am trying to follow the advice at https://developers.cloudflare.com/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-5xx-errors/#502504error to troubleshoot a timeout error. The instructions say to scroll down to the Error Analytics section of the support portal but the closest I see is this:
Any ideas on how to get some diagnostics in that area?
I couldn’t find this either. There might be other ways, but the only way I know to get some info on edge response codes such as 502/504 is by visiting Cloudflare Dashboard > Analytics & Logs > Traffic (only available on paid plans), then filter by the appropriate error code.
I don’t think the new support portal links to them anywhere, but they still exist if you have the right path. Here’s the magic link to them: https://dash.cloudflare.com/?to=/:account/support/error-analytics
It may also help to check out the community quick fixes for timeout errors / 522’s: Community Tip - Fixing Error 522: Connection timed out
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