Cannot enable Shopify O2O (not allowed proxied record)

What is the name of the domain?

What is the error message?

Target shops.myshopify.com. is not allowed for a proxied record.

What is the issue you’re encountering

I cannot make my CNAME a proxied record for Shopify.

What steps have you taken to resolve the issue?

It says to contact community if I have this issue.

What feature, service or problem is this related to?

DNS not responding/updating

Screenshot of the error

Hello!

I have enabled Shopify O2O for the bouncecolor.com zone.

If you need anything else, please don’t hesitate to reach out to us again.

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