What is the name of the domain?
grtimes.gr
What is the issue you’re encountering
Cannot cancel pro plan
What steps have you taken to resolve the issue?
We gave the permission to force-cancel the plan, we got no answer, keep getting billed for 6 months.
Billing issues requre a Billing ticket with Support
01211246
In what area can we help you?
Cancelations
What are the steps to reproduce the issue?
Remove a zone and try to remove the pro plan.