Cannot configure the email in the email client

[naijianyeak]

What is the name of the domain?

regenerationresources.co.uk

What is the error message?

unable to connect mail client only can use roundcube emaill

What is the issue you’re encountering

unable to connect mail client only can use roundcube emaill

What steps have you taken to resolve the issue?

reset dns.still cannot use mail client

What feature, service or problem is this related to?

Mail records

What are the steps to reproduce the issue?

reset dns.still cannot use mail client.any hekp will be appreciaticiated

[sandro]

Make sure all email related DNS entries are not proxied and

Also verify your encryption mode and that it is Full Strict

[naijianyeak]

hi i have done necessary…kindly please advice if i did anywthing wrong?

[sandro]

Seems to look all right.

[naijianyeak]

thanks for reverting …i still failed to connect…kindly please attache images

[sandro]

The server name you entered is not a valid hostname. It probably should be mail.DOMAIN, but Cloudflare is not involved here. You need to discuss this with your mail provider.

[naijianyeak]

oh my bad…thanks.previously i amnged to connect…anywa thanks for the help.