Cannot choose universal SSL certificate

I’m trying to create an edge certificate for my *.su domain but cannot choose Universal SSL - the NEXT button is gray. What is the reason for that?

is this community alive?

Hello there,

Have you looked at the doc? Edge-Certificate

Would you share screenshot?

It looks like the domain may have been active a few years ago and your Universal SSL cert did not issue at that time. Something looks unusual on our side here, so I am escalating internally.

1 Like

We fixed this one manually for you - because the certificate had expired many months ago without ever being successfully validated, it had gotten stuck in an unusual state. So we have manually fixed this for you now and you should see Universal SSL working.

2 Likes

Thank you! It works now

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.