Cannot change nameservers, cannot transfer domain

Website, Application, Performance DNS & Network
1

What is the name of the domain?

chabaddawson.com

What is the issue you’re encountering

Squarespace has the wrong Cloudflare nameservers and won’t update them because it’s pending transfer, but Cloudflare won’t add my site until the nameservers are corrected

What steps have you taken to resolve the issue?

I’ve tried to reach out to Squarespace, but they won’t update the nameservers because it’s pending transfer.

The EASIEST way to solve it is for Cloudflare to change my domains assigned nameservers to the ones currently set in Squarespace. This way the domain will get managed by Cloudflare and I’ll be able to transfer it as well.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Adding ChabadDawson.com to my managed domains and having it fail due to someone putting into Squarespace the wrong Cloudflare nameservers, and Cloudflare won’t let me change it because it’s somehow “pending transfer.”

2

It does not look like that to me, it looks like it’s pending nameserver change in the account you are using here.

The domain has different nameservers than the ones assigned to the account you are using here, DNS Propagation Checker - Global DNS Testing Tool

Do you have two accounts?

3

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