I have a website that I want to point to cloudflare, but the nameservers are not accepted. The problem is probably that it was registered before, but I do not have access to the old account. I had this issue before and the support fixed it.
I contacted the support, but because I’m on the free account now I got only the bot responce. Can anyone let me know how to ask them to delete the old entry of my website. Why they do no create a tutorial: I see that a lot of sites with european TLD have this same problem.