Cannot change nameservers and point my .it website to cloudflare

Hi there,

I have a website that I want to point to cloudflare, but the nameservers are not accepted. The problem is probably that it was registered before, but I do not have access to the old account. I had this issue before and the support fixed it.

I contacted the support, but because I’m on the free account now I got only the bot responce. Can anyone let me know how to ask them to delete the old entry of my website. Why they do no create a tutorial: I see that a lot of sites with european TLD have this same problem.

Thanks

At your registrar? They shouldn’t care which name servers you want to set for your domain, but .it can be difficult with setting name servers.

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