One of our domains has been changed to “cname flattening all” for some reason, and we need a new cname to resolve as a CNAME.
I’m unable to change the setting back to “root only” because the option is greyed out!
I can’t find anywhere in my account to change this setting/feature, and every post I’ve found here talks about the opposite situation.
Need to get this fixed soon. I have a ticket open, but it’s been 8 hours and no response.
Anyone have any suggestions?