Cannot add new site

I have checked that all payments have been paid. But I cannot add new site. Please help me.
This error: Make payments for your unpaid invoices to proceed. Your account is locked due to the unpaid invoices (Code: 1323)

Hi there,

This seems like an issue related to billing (despite that you have made the payments). We are not able to provide assistance on this thru community, so you need to raise a ticket.

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