Cannot add domains nor contact support


#1

Hi,

I’m getting a 1097 error for a domain I’m trying to add. And for some reason I cannot contact support because when I click Get More Help, I’m only given a choice of domains that were already added to my account.

Any suggestions?

Thanks


#2

Hmmmm… that screen seems to have changed very recently… I opened a ticket a few days ago and I had to choose a category and when it asked about domain, I chose ‘None/Other’. I have just looked again and those options have gone… It is trying to force me to choose a domain aswell…

@cloonan? @cscharff?


#3

You can also drop them an email at their [email protected] address.


#4

Just make sure to send it from the email you use to login to your CF account!


closed #5

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