Cannot add domain for city site

Cannot add domain site ci.cityname.ca.us this is a domain provided to cities by the regitrar Neustar. I am getting an error message “Please ensure you are providing the root domain and not any subdomains (e.g., example.com, not subdomain.example.com)”

I do not belive this is a subdomain but a early goverment naming convention.

That’s pretty deep. I’ve seen cityname.ca.us, which would make ci a subdomain of that.

The cityname I mentioned would work since it’s on the Public Suffix List:
https://publicsuffix.org/list/public_suffix_list.dat

Are you the owner of “cityname”?

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cityname is just a place holder not the acutal name i am trying to register. I am the owner of the domain i am trying to add. when i try to add just cityname.ca.us I get the error cityname.ca.us is not a registered domain".

examples of this type of domain
https://www.ci.port-hueneme.ca.us/
https://www.ci.oceanside.ca.us/
https://ci.camarillo.ca.us/

@MoreHelp

Please open a ticket. Some government domain behave differently. If you can’t open a ticket in the dashboard, email them: support AT cloudflare DOT com

As soon as you get the autoreply, please post the ticket # here.

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