Cannot add domain due to false outstanding balance despite payment confirmation

[SocialAutoServices]

What is the name of the domain?

myinstafollow.com — Instagram auto likes website

What is the error number?

No specific error number displayed, just a blocking message.

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to load account from db: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

I’m unable to add my domain Buy Automatic Instagram Likes - 100% Real And Active (Monthly) - MyInstaFollow (an Instagram auto likes website) to Cloudflare. The system keeps blocking the domain integration due to an “outstanding balance,” even though the invoice is already marked as paid.

In what area can we help you?

I don’t know

Screenshot of the error

[cloonan]

If you already have a ticket, Support will respond to you on that ticket.

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support.