Cannot add credit card

I am trying to add a credit card but the form refuses to submit properly - the submit button just turns into three flashing dots forever and the card is not added. I can’t find a way to report this or get help with it. Just want to give Cloudflare some money …

Try a different browser or different device.

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Hi, similar situation here. I successfully added a credit card as Backup, but I’m unable to set it as “primary payment method”. The checkbox “Make primary payment method” refuses to get “checked”. I tried 2 different browsers with the same results. There is some time to wait till the new credit card gets approved? Some test charge to check the credit card? Thanks!

@MacWinSon,
This issue was reported to our team and has been escalated and resolved by our billing engineering team at this time. If you continue to see any issues, please send a ticket to [email protected].

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