Cannot add credit card

I am trying to add a credit card but the form refuses to submit properly - the submit button just turns into three flashing dots forever and the card is not added. I can’t find a way to report this or get help with it. Just want to give Cloudflare some money …

Try a different browser or different device.

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Hi, similar situation here. I successfully added a credit card as Backup, but I’m unable to set it as “primary payment method”. The checkbox “Make primary payment method” refuses to get “checked”. I tried 2 different browsers with the same results. There is some time to wait till the new credit card gets approved? Some test charge to check the credit card? Thanks!

This issue was reported to our team and has been escalated and resolved by our billing engineering team at this time. If you continue to see any issues, please send a ticket to [email protected].

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