Cannot add billing info

What is the name of the domain?

technetmsp.com

What is the error message?

Payment method added - account does not have payment method setup

What is the issue you’re encountering

Cannot add credit card or paypal under any browser

What steps have you taken to resolve the issue?

Cleared history, tried another computer, tried having another super admin and still cannot add any payment methods and cannot reach support.

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Logging into from multiple devices in private session keeps failing over several weeks and i create a support ticket.

Screenshot of the error

Just want to make the error in the bottom typed out

in green state - Payment method added
in red states - account does not have payment method set up

Then no payment method left after this

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support.

Screenshot 2025-02-28 at 7.33.37 AM

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