Cannot add AAAA record for IPV6

[partyfavorz]

I noticed that IPV6 was turned off and it will not allow me to enable it. Upon further reading, I need to add an AAAA record for my IP. It’s not clear if I retain the A record already pointing to my IP address or delete them to add the AAAA record - so, I tried both ways but neither work.

When I attempt to add the AAAA record with or without the A record active, the IP address block lights red as if that’s where the issue is.

I know Siteground has supported IPV6 since at least 2012 so I’m not really certain as to the issue. Any suggestions would be helpful.

[sdayman]

IPv6 is usually turned ON, and won’t turn OFF. Can you post a screenshot of yours?

Can you also show a screenshot of that Red warning on your IPv6 address? It’s ok if you black out the last half of your IPv6 address.

I use only IPv6 for several of my domains in the DNS records here without complaint.

[partyfavorz]

Here you go:

[sdayman]

1. That’s like mine. It’s stuck in the IPv6 position, and that’s good.
2. Your putting an IPv4 address in an IPv6 (AAAA) box. IPv6 looks like 2606:4700::6811:b055. A bunch of large values with : between them.

[partyfavorz]

If it’s greyed out does that mean it’s on and cannot be turned off? If so, why doesn’t my DNS records reflect the AAAA record.

[partyfavorz]

Fair enough but do I have to manually add the AAAA record and if so - where would I get it the IP from because it’s nowhere in my DNS

[sdayman]

@partyfavorz

cannot be turned off?

Correct. Here’s what your DNS looks like, and it includes IPv6:

There’s really nothing more you need to do. But if SiteGround can provide IPv6 addresses for your website, you can certainly add them to your DNS here.

[partyfavorz]

Okay. Their response has been spotty lately and they don’t want any questions other than if your site is down. Even then, they’ll tell you it’s not LOL. I’ll try.

I just want to see it in the DNS records because I noticed it was never in my DNS records with them either. I’m supposed to accept this on blind faith. Since Cloudfare is handling my records - I want to visually see it in place. Thanks!