Cannot add a new site

Hellow. I can’t add a new site, every time I try I get this error Failed to lookup registrar and hosting information of at this time. Please contact Cloudflare Support or try again later.

I am sorry to hear that.

Unfortunately, this kind of experience has a lot of users with free TLD extensions lately.

Freenom’s free domains are getting more difficult to add to Cloudflare.

I am afraid that your domain is registered under a TLD which is governed by the Freenom registry. Freenom currently experiences issues with their Whois service which prevents such domains from being added to Cloudflare. Freenom needs to fix that on their side. Unfortunately there is no ETA known for that.

If I could suggest to purchase a domain with an legitimate TLD extension like .com, .net, etc. from some of the registered domain registrars like NameCheap, Gandi or some other, as far as that TLDs have no issues, working so far so good.

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.