Cannot activate advanced certificate manager due to a JavaScript error

What is the name of the domain?

What is the error message?

Uncaught TypeError: v is not a function

What is the issue you’re encountering

When clicking on “confirm” on the Advanced Certificate Manager activation form, nothing happens as a JavaScript error is thrown in the browser

What steps have you taken to resolve the issue?

This problem happens on Firefox and Chrome on their latest non-nightly versions. Tried without ad-blocker nor advanced network protection.

What are the steps to reproduce the issue?

Go on a Cloudflare account without Advanced Certificate Manager active.
Go to the TLS section of the dashboard and try to switch from the free certificate plan to the paid one ($10).
When you want to confirm this switch, everything will stay stucked.

Screenshot of the error

Hi there,

This could be related to roles permissions, as an Administrator “Can access the full account and edit subscriptions. Cannot manage memberships nor billing profile.”

Check this doc about roles to know more!

I hope this was helpful :slight_smile:

This topic was automatically closed after 15 days. New replies are no longer allowed.