Cannot access the Email Routing menu

I was added as a Domain Administrator for a colleague’s domain, but I don’t seem to have access to the Email Routing menu.

On my own domains in my account I see the Email Routing menu under Email. However for this account I only see DMARC Management, and Email Security.

Is this a permissions issue? I watched her check all the boxes when created my invitation.

Hi @corypina,

Does your colleague already access to Email routing?
Or it has not been enabled yet?

Please check and feedback.
Thank you.

I confirmed that she enabled Email Routing. She sent the screenshot below. But I still do not see Email Routing in my view.

So someone, perhaps a client, shared their account with you. What Role do you have on the shared account? And can you provide a screenshot of your view?