So after I enabled my 2fa and changed my account name I can’t access the dashboard anymore.
When I log in I get an Authentication error, I disabled 2fa but still cannot access the dashboard.
Please any idea? I don’t have PRO so I don’t have access to tickets plus email I sent I got a response from the bot and he didn’t help me at all…
The funny thins Is I can enable/disable 2fa, I can log in here, etc but I cannot access my websites…
I have the same issue, I don’t have the ticket number.
I can provide more informations about my account.
I have changed my account name from pepepro200 to infectedw and now I have lost access to all my domains and whatever I do on the dashboard I don’t have access.
Could someone help me out?
I wanted to buy even PRO to get ticket support but now I can’t do that.
To contact the support team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit https://dash.cloudflare.com/?to=/:account/support and choose Account.
You will likely receive an autoresponse with information but can reply to reach Support.
Account tickets can be opened on all plan levels, including Free.
I submitted it, thanks.
Ticket ID: #2707471
Apologizing for this behavior.
No need to apologize and thanks for using the community! We’ve responded to the ticket and will continue our support there.
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