Cannot access DNS panel

What is the name of the domain?

What is the error number?

no error message

What is the error message?

no error message

What is the issue you’re encountering

I have no way of accessing my websites in Cloudflare. No left-hand navigation to Sites so I can’t change DNS settings on websites.

What steps have you taken to resolve the issue?

I’ve taken zero steps because I don’t know what to do.

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

See screenshot.

Here is the screenshot. https://ultimateninjas.com/wp-content/uploads/2025/05/Screenshot-2025-05-07-at-9.25.44 PM.png

The URL you gave for the screenshot says “Page not found”.

If the issue is still unresolved, can you copy and paste the image directly into the editor?

In any case, below is the documentation for managing DNS records in Cloudflare. Note that if you have multiple domains under your account, you need to first select the domain in question before you can access the DNS left-navigation menu shown below. There’s no menu item labeled “Sites”.

Sorry about that. I’ll try adding the image a few different ways.

Shared with Zight

It looks like I was in the wrong account. Please close the ticket and thank you for your help.

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