Cannot access website from our organisation offices

I got an error when visiting

Error code: 1020
Ray ID: 7ec1b822ae09a7f3
Country: AU
Data center: syd05
Timestamp: 2023-07-25 04:39:28 UTC

Lot of users from our branch offices have confirmed they cannot reach the webpages or its constanly failing from multiple browsers i.e chorme, edge, firefox

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