Cannot access applciation via domain name but only via external IP

Hello.

We added a new application on admissions.utm.ac.mu with public IP 41.212.142.226. We also added an https certificate on the server but still the website does not load with following error “Connection timed out Error code 522”. However we are able to open application using IP address instead of domain name (https://41.212.142.226/utm/login.jsf). Our developers have verified and advised to contact cloudflare since it is domain related. We also noted that the application sometimes displays OK and sometime not at all.

Any suggestions where this might be blocking please?

Your server on that IP address isn’t responding to Cloudflare (or me) and timing out. Make sure you have allowed Cloudflare IP addresses access through your firewall and to access the server.

https://cf.sjr.org.uk/tools/check?d74c7125cb994717a88cb0e03064e481#connection-server-https

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.