Cancelled R2 subscription

[macaokim77]

What is the name of the domain?

example.com

What is the error number?

1323

What is the issue you’re encountering

cannot find unpaid invoice

What steps have you taken to resolve the issue?

I got unpaid bill but I could not find in my dashboard,
All the paid invoices I could see but unpaid invoice is not appeared.
How can I solve the problem it is so urgent and I issued 4 tickets but nobody answered.

Billing issues requre a Billing ticket with Support

01042520 01041512 01040936 01037576

In what area can we help you?

Invoice

[cloonan]

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

Multiple tickets slow reply time.

[zakri]

Your cases have been escalated to our Billing team to further investigation. To streamline the process and minimize confusion, I have merged the cases ID 01041512, 01040936, and 01037576, as they pertain to the same issue. This will help to reduce the time required to address your concerns. Our Billing team will respond to you as soon as possible. Your patience is highly appreciated.

[macaokim77]

It is still not solved yet please help