Cancel subscription and remove payment method

General Billing
1

What is the name of the domain?

not required

What is the error message?

Cannot remove payment method from account with active subscriptions.

What is the issue you’re encountering

Teams Free Base plan and cannot remove your payment method either cancel the free plan or allow you to remove your card details.

In what area can we help you?

Cancelations

2

Hi!

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

Thanks

3

Cancel the subscription first

4

Not able to cancel subscription

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