What is the name of the domain?
Cincinnati's trusted source for engagement rings, wedding rings, diamonds, custom ring design, designer jewelry and luxury designer watches. Shop online or in-store at our downtown Cincinnati location.
What is the error message?
Target 23.227.38.32 is not allowed for a proxied record.
What is the issue you’re encountering
I need to point Cloudflare to my Shopify website
What steps have you taken to resolve the issue?
I have set up Cloudflare to manage my DNS and tried to enable proxy on @
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
Toggle proxy to on state
EDIT:
Following the instructions outlined here
This still does not work, I get the error:
Target richter-phillips-jewelers.myshopify.com . is not allowed for a proxied record.
sjr
January 27, 2025, 4:41pm
3
A passing staff member may enable this for you, or you can raise a support ticket.
Once enabled, note that for O2O to work and pass requests through your account, rather than just proxy the records, you must use only Shopify ’s CNAME , not A or AAAA records in your Cloudflare DNS.
2 Likes
I’ve set up the CNAME - I assume it should be the Shopify URL and not shops.myshopify.com
but please correct me if I am wrong (it was taking the website down if I set this up with shops and it wasn’t proxied, which I couldn’t enable).
Tagging @dmartin1 @zakri since they were involved in the resolution on similar posts. I greatly appreciate any help with this.
sjr
January 28, 2025, 7:18pm
5
As in the Cloudflare guide, it should be shops.myshopify.com
.
2 Likes
Awesome, the second time I tried pointing to shops.myshopify.com it worked fine so everything is configured correctly. Still can’t proxy traffic.
Hi there!
It looks like Shopify O2O is currently enabled on this zone, though I do not know how recently that was set.
Please let us know if you’re still facing issues with this, and we’ll be happy to follow up.
3 Likes
I got it fixed over email this morning. Thanks for taking a look.
2 Likes
system
Closed
February 2, 2025, 5:00pm
10
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