I see you have opened a total of 5 support cases in the past week including via chats. I understand that these are not currently showing up for you in the support portal. You will still receive email notifications for updates on these tickets. Please do reply via email. I’ll send a reply to the ticket
As for not being able to see support tickets in the dashboard we are working to fix this.
I would like to know if I can upload more than 1 custom SSL to a domain
This varies by plan. On the enterprise plan you can purchase additional custom certificates