Can’t create CNAME to change from Kajabi to Podia

Hi, community, first post- I’ve spent hours going from Kajabi to Namecheap to CloudFlare trying to get somewhere so I can change my CNAME and move my custom domain from Kajabi to Podia. I removed my custom domain at Kajabi, per instructions from their chat support guy, but am in limbo. Is someone able to direct me? Many thanks!

Please post the Ticket # from your Cloudflare communication.

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