Can’t add Payment method to the account

[alvaro.megias]

Hello,

I still have no response and no contact through the ticket

I see that there are several issues that are exactly the same as mine. Being a problem that affects so many people, could you prioritize it or prepare some public post with the fix?

Payment method issues

Can confirm this is an issue for me too. I’ve tried multiple devices, multiple network locations, etc. Cloudflare needs to fix this issue ASAP because customers are not going to wait around forever.

I am not able to transfer in new domains because it is missing default payment

What is the name of the domain? speedtele.com What is the error message? account does not have payment method set up What is the issue you’re encountering I am not able to transfer in domain, and I am not able to add any payment method to set default What steps have you taken to resolve the issue? I tried transferring in speedtele.com domain name but failed with “account does not have payment method set up” error message. I tried adding default payment method and received “account does not h…

Error trying to add a Payment method, unable to purchase any products

What is the name of the domain? Not domain specific What is the error message? account does not have payment method set up What is the issue you’re encountering I’m unable to purchase new domains through Domain Registration and unable to manually add a payment method in Billing What steps have you taken to resolve the issue? I’ve tried using different browsers, including Incognito mode. Using a different payment card does not help. I’m currently on Free plan and tried upgrading to Pro, but ir…

Adding Payment Method Error

What is the name of the domain? bfb.az What is the error number? Add a payment method to the account. The specified account does not have a payment method. What is the error message? Add a payment method to the account. The specified account does not have a payment method. What is the issue you’re encountering We want to upgrade from the Free plan to the Pro plan. After adding payment method the error occurs: What steps have you taken to resolve the issue? The process was checked with anoth…

Failure to add payment method to existing und new services

What is the name of the domain? hansacontinental.com What is the error message? account does not have payment method set up What is the issue you’re encountering I had a domain renewal on January 17, 2025, but I am unable to renew my domain. I am concerned about losing it because I cannot set up a payment method. Could you please assist me in resolving this issue, ASAP? My previously set-up payment method has disappeared. I’m unable to set up a new payment method, whether using a credit card …

Unable to add payment method - very frustrating

What is the name of the domain? vertexmonkey.com What is the error number? there is no error number What is the error message? Add a payment method to the account. The specified account does not have a payment method. What is the issue you’re encountering Website will not accept my credit card. Contacted bank - they said it is an address error. Tried multiple times. Cloudflare is the only site I have this issue on. What steps have you taken to resolve the issue? Contacted Support. No re…

Thanks