Can’t access my wordpress site

[lauhorton]

I can’t access my site. Siteground support say it is a Cloudflare issue. Please help. I don’t know where to start.

[sdayman]

What’s the domain?

[lauhorton]

Hound101.com

[sdayman]

WordPress is stuck in an HTTPS redirect loop to itself. Was your site working with HTTPS before you added it to Cloudflare?

Community Tip - Fixing ERR TOO MANY REDIRECTS

Error Try the suggestions in this Community Tip to help you fix ERR TOO MANY REDIRECTS. Background If your SSL setting on the SSL/TLS app is Flexible and if your origin server is configured to redirect HTTP requests to HTTPS, server responses back to Cloudflare are encrypted. Since Cloudflare is expecting HTTP traffic, it keeps resending the same request, resulting in a redirect loop. This causes browsers to display “The page isn’t redirecting properly” or “ERR_TOO_MANY_REDIRECTS” errors. Qu…

[lauhorton]

Yes. It’s been https all along

[lauhorton]

I’m new at this, so no good at sorting this stuff out. Sorry

[sdayman]

Which SSL setting are you using in the Cloudflare Dashboard (SSL/TLS)? It should Full (Strict) if you already had HTTPS before.

[lauhorton]

Whatever the default is.

[lauhorton]

It says it’s ‘flexible’. Should I change to full(strict)?