Can’t access Cloudflare Help Center, Cant access live chat

What is the name of the domain?

What is the error number?

N/A

What is the error message?

N/A

What is the issue you’re encountering

When I go to My Account - My Activities All Tickets it takes me to this page: https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/&ved=2ahUKEwjj-OvcqLSJAxWWAzQIHc3bATYQFnoECBMQAQ&usg=AOvVaw1ksPDfbGxCZgZjrIAEfbXB The same thing happens if I try to use the online chat feature that is supposed to come with my business plan

What steps have you taken to resolve the issue?

I have opened support tickets on 3 days ago but heard no response.

What are the steps to reproduce the issue?

N/A

Could you please share your ticket number here with us, so we could provide to the team to take a look at your case further and help. Thank you in advance.

Yes its 01251238. Thanks!

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Thank you for sharing. I’ve noted the team about your case.

Kindly and patiently wait for a reply

Hi @bolting_sonic Support has indicated you have two open cases. If you cannot see the tickets you can communicate with the team via email as well.

Thank you both very much for your help!

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