Hi, I’m trying to subscribe to Stream service and in the last step after pressing “Purchase” button I get an error “Subscription STREAM_BASIC already exists (Code: 1206)” and another error “There was an error enabling Stream”. I don’t have any Stream subscriptions. I contacted support few days ago but nobody replied yet. Any suggestions what to do?
Please post the ticket # so we can escalate.
ticket number 2276803
I am looking into this now. Will update you shortly
I’ve responded to your ticket.
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