Can not setup TOTP two-factor authentication

General
1

Issue url: https://dash.cloudflare.com/profile/authentication/setup
I scaned the QR code and input the code displayed on my TOTP app, then I click NEXT on the seup page, it says Invalid two factor authentication token entered.
PS: I’ve opened a ticket, but it has been closed automatically. Ticket url: https://support.cloudflare.com/hc/en-us/requests/2843661

4

Hey @fatindeed,

Could you please check if your device’s time and date are correct?

Additionally, open your Google Authenticator app, go to “Settings” > “Time correction for codes” > “Sync now”.

1 Like
5

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.