Can not modify zerotrust access rules due to payment maintainance

I got error: Due to an issue with our billing system, you are temporarily unable to change your billing settings and may also be unable to provision accounts. If you need to make any changes we can help. Please contact support for any assistance with billing or provisioning. No other functionality of the Cloudflare platform is impacted and our team is working on resolving this as soon as possible. Thank you for your patience while we work to resolve this situation.
And I can not modify zerotrust access rules due to payment maintainance

Please help me to solve this issue, in order to modify the access rules.

Thanks,
Khoa

Can you create a Billing ticket and share your ticket number here? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

My ticket number: 3209306

It looks like the issue is related to our billing incident: Cloudflare Status - Billing Errors - managing payment methods, subscriptions, paying invoices & inaccurate unpaid balances

I have forwarded your ticket to our billing team

1 Like

any updates? I still can not access the zero trust.

A post was split to a new topic: Zero trust billing message