The organisation that owns the account I’m trying to access (not the one i’m logged in to just so I can make this post) no longer exists as it has been merged in to a larger entity
I am not able to access this account due to the below, steps taken so far
- I can login but am stopped by 2FA (I have read-access to the login email mailbox but do not have send-permissions)
a. I do not have access to the device
b. Followed the suggested path by emailing [email protected]
- Was stopped by support due to the below
While we would like to assist you with your inquiry, your email address is not listed as the owner of any Cloudflare account. For the security and privacy of our users, we can only work with the account holder directly. If you are the Cloudflare account owner, please submit a new support request from the email address used to register your Cloudflare account.
- Tried to send an email from email address in question
- Was stopped internally by the below error
You don’t have permission to send messages from this mailbox
Could you please let me know how I can access my account?
I just need 2FA disabled or my account to be closed but preferably the former