That doesn’t say anything about why the delivery failed.
This one is only the beginning of a message, that may eventually be able to add value, that can be used in order to assist you.
However, the important parts (e.g. the stuff that come below “The mail system”) are missing in your message above.
It will typically say something like:
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<[email protected]>: host mx1.smtp.goog[2001:4860:4802:32::97] said: 550-5.1.1
The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1
https://support.google.com/mail/?p=NoSuchUser
some-long-id-here - gsmtp (in reply to
RCPT TO command)
Followed by something like:
Reporting-MTA: dns; mail.example.net
X-Postfix-Queue-ID: ABCDEF1234567
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Sun, 28 Jan 2024 07:44:30 +0100 (CET)
Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.1.1
Remote-MTA: dns; mx1.smtp.goog
Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does
not exist. Please try 550-5.1.1 double-checking the recipient's email
address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1
https://support.google.com/mail/?p=NoSuchUser
some-long-id-here - gsmtp
The example above would indicate that “[email protected]
” tried to send a message to “[email protected]
”, where the mail server named “mail.example.net
” could not deliver it to Google, because Google refused the delivery with the “550 5.1.1” status code, as well as an elaborative error message, indicating that the email address [email protected]
does not exist.
These two sections are MANDATORY, if anyone anyone should be able to assist, or otherwise be able to look further in to the problem with you.
→
If you had issues posting that information, try adding the information within triple backticks, e.g. like this example, which was used to post the stuff above:
```
<[email protected]>: host mx1.smtp.goog[2001:4860:4802:32::97] said: 550-5.1.1
The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1
https://support.google.com/mail/?p=NoSuchUser
some-long-id-here - gsmtp (in reply to
RCPT TO command)
```
Once you have shared the crucial information, I’ll be happy to let you know some potential options you may have to fix the issue.