What is the name of the domain?
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
What is the issue you’re encountering
I can’t complete the init process of this domain I puchased from other provider. And I have no unpaid bills in my account
Billing issues requre a Billing ticket with Support
Case # : 01437843
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
click on the domain, select free tier and click continue button.
