Answer these questions to help the Community help you get started.
What is the domain name?
Have you searched for an answer?
Please share your search results url:
When you tested your domain using the [Cloudflare Diagnostic Center] what were the results?
Describe the issue you are having:
I am able to access on public ip but nothing though Cloudflare, also get no ping from Cloudflare.
What error message or number are you receiving?
What steps have you taken to resolve the issue?
- Looking though access logs
- Testing different ip
- Looked though many posts
Was the site working with SSL prior to adding it to Cloudflare?
What are the steps to reproduce the error:
- Connecting to domain
Have you tried from another browser and/or incognito mode?
You need to fix this first. Make sure your server is properly configured for SSL with a valid certificate.
Do you need ssl I am only using http.
No, you don’t necessarily need SSL. Just make sure that you have everything SSL related disabled in that case.
A 522 means that Cloudflare could not connect to your server. Can you pause Cloudflare for now, to check if your server is responding?
My server respond form public address and local.
Well, Cloudflare can’t reach it.
Did you pause?
Yeah, I am afraid your server is not responding.
It may be because it’s returning 404
It’s not returning anything, it does not respond.
I know that www only works not the root domain
It’s not about the hostname, the server does not respond. You should talk to your host about that.
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