Can access webserver with ip address but not withurl

What is the name of the domain?

www.bcc-it.com

What is the error number?

522

What is the error message?

Connection timed out

What is the issue you’re encountering

Name server not working

What steps have you taken to resolve the issue?

Updated A record

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

Can access webserver at:
65.126.126.117 and logon,
But not with http://www.bcc-it.com?

Screenshot of the error

Have you looked at our 522 error troubleshooting documentation? Troubleshooting Cloudflare 5XX errors · Cloudflare Support docs

Error 522 occurs when Cloudflare times out contacting the origin web server. Two different timeouts cause HTTP error 522 depending on when they occur between Cloudflare and the origin web server:

  1. Before a connection is established, the origin web server does not return a SYN+ACK to Cloudflare within 15 seconds of Cloudflare sending a SYN.
  2. After a connection is established, the origin web server doesn’t acknowledge (ACK) Cloudflare’s resource request within 90 seconds.

Resolution

Contact your hosting provider to check the following common causes at your origin web server:

  • (Most common cause) Cloudflare IP addresses are rate limited or blocked in .htaccess, iptables, or firewalls. Confirm your hosting provider allows Cloudflare IP addresses.
  • An overloaded or offline origin web server drops incoming requests.
  • Keepalives are disabled at the origin web server.
  • The origin IP address in your Cloudflare DNS app does not match the IP address currently provisioned to your origin web server by your hosting provider.
  • Packets were dropped at your origin web server.

I have looked at the resource provided, neither seem to apply as the webserver responds to requests at it’s ip address, however the dns server is not following the a record that points to the ip address.

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