Hey there guys, thanks for welcoming me on here. I have a calix gigacenter router that I have configured to use 1.1.1.1 but I cannot get ping or traceroute results. I also tried with my mobile using private dns feature and going to www.1.1.1.1/help to confirm dns over tls is working but I get 404 error. It does connect to 1.0.0.1 so I have a feeling my ISP is blocking connection. Can anyone assist please? Thanks
Your ISP 
From your screenshot it actually seems as if your router hijacked the address itself (though I am not sure what “Time 2” refers to).
Seems to be a known issue however → https://community.calix.com/s/question/0D50g00004ZpIq0CAF/looks-like-cloudflare-dns-is-unusable-on-calix-gc
Thanks for your response but how do I get this rectified. They are the easiest to deal with when it comes to customer support. I have uploaded another photo with the info you weren’t sure about.
As I said, you need to contact your ISP.
Ok I will. I have a relative that have same router and get connection to cloudfare. So it might be down to router itself and not ISP. Thanks