Bypass a cloudflare account and use new cloudflare account

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we already have domain pointed to Cloudflare, the person who was taking care left without giving us details to access Cloudflare account.

We created another Cloudflare account and added website, we pointed domain name to new name servers for the new Cloudflare account.

But unfortunately this did not work as we got a 1000 Error

We reverted the domain back to the old nameservers of old Cloudflare account and deleted the website from the new Cloudflare account.

What options do we have to remove website old Cloudflare account and add it to new Cloudflare account.

thanks

Welcome to the Cloudflare Community. :logodrop:

You were on the right track. You will need to make sure that your are using the right IP addresses in the new DNS records.

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