Under my “Active Subscriptions” section I can confirm I’m on the “Free” plan, however, there’s no button or link to change my plan or upgrade in any way. According to this article (Changing your Cloudflare plan type – Cloudflare Help Center), it should be there, but is not showing for me.
I suspect/guess you are sign up via partner and you need to go to them to upgrade the account. Post back and LMK if I’ve guessed correctly.
You are wise - That was the issue. Appreciate the direction!
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