Business Plan 6 times on Invoice after cancelation/downgrade

[web42]

What is the name of the domain?

workwear-heroes.de

What is the issue you’re encountering

Business Plan 6 times on Invoice after cancelation/downgrade

What steps have you taken to resolve the issue?

We booked the Business Level for one Month for one Domain and downgraded/canceled the subscription. Now we got an invoice of 6 x Business Plan. Invoice: IN-14550505 We used the Business plan only one month and now all domains are in another account as Monthly Pro Plan.

Billing issues requre a Billing ticket with Support

01267026

In what area can we help you?

Invoice

[zakri]

Thank you for providing the case number. Case 01267026 has been received and assigned to the Billing queue. The Billing team will provide updates to you through the case thread.