Business account being charged and unable to see billing details

What is the name of the domain?

n/a

What is the error number?

n/a

What is the error message?

n/a

What is the issue you’re encountering

Business account being charged and unable to see billing details

What steps have you taken to resolve the issue?

Can’t do anything because everything requires an account but there isn’t one. See invoice IN4659628

Billing issues requre a Billing ticket with Support

Tried creating a ticket but I can’t because there are no accounts to select from. See Invoice IN4659628

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

Tried contacting sales. Tried creating a ticket but I can’t because there are no accounts to select from. See Invoice IN4659628

Screenshot of the error

Hi there,

As this is a billing related issue, we are not able to provide assistance on Community.

We advise you to raise a support ticket for this issue:

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