Bulk Redirect CSV not saving

Answer these questions to help the Community help you get started.

What is the domain name?

www.onespan.com

Have you searched for an answer?

yes

Please share your search results url:

n.a

When you tested your domain, what were the results?

Yes I’ve tested

Describe the issue you are having:

The bulk redirects are working. What is not working is the CSV upload – I am able to upload a CSV – it looks right on the screens all 214 redirects. Then when I hit SAVE none of the redirects are saved.

If I manually add a redirect – it saves correctly.

What error message or number are you receiving?

No error message

What steps have you taken to resolve the issue?

  1. Attempted smaller CSV
  2. Manually entered redirects (which is working)

Was the site working with SSL prior to adding it to Cloudflare?

n/a

What are the steps to reproduce the error:

  1. go to bulk redirects
  2. create a new list (follow the direction)
  3. Add a CSV file
  4. Expect to see all the redirects
  5. Hit save and on the next screen nothing is saved

Have you tried from another browser and/or incognito mode?

n/a

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