BUG REPORT: Domain registration checkout fails (UK)

I’m based in the UK and have tried to register a .uk domain.

Checkout fails and I am unable to complete the transaction. The problem appears to be connected with postcode details.

If someone could contact me directly, I’ll be happy to provide screenshots

@MrPaulDriver

Try sending your screenshot to billing AT cloudflare DOT com and explain the situation. Then please post the ticket # here as soon as you get the auto-reply.

It would also help if you edited the title of this post so you can change the Category to General → Billing.

Thank you for this suggestion @sdayman

Ticket number 2296455

This ticket is now in the escalation queue.

Hi @MrPaulDriver,
I did check and add some internal notes to your ticket for our team, and I believe you are correct in that the address can cause the process to not be able to complete.

2 Likes

It occurred to me this might be because the postcode contains a space. Just to add, this is the correct way to format a UK postcode.

https://www.google.com/search?q=address+for+10+downing+street&oq=addre&aqs=chrome.0.69i59j0i433i512j69i57j0i433i512l3j0i512j69i65.1899j0j7&sourceid=chrome&ie=UTF-8

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