Brevo WooCommerce product images are not syncing

Website, Application, Performance Security
1

I use Brevo for email marketing. We have installed the Breve WooCommerce plugin on the website. When I sync the product data from WooCommerce to Brevo, the images are not being synced. However, when I pause Cloudflare and sync, the images get synced. What should I do to make sure the product images get synced while Cloudflare is enabled?

After reading several guides, I created a Rule in Cloudflare and disabled Hotlink protection for User Agent “Brevo” but that didn’t work as well.

Can you help me narrow down the issue?

2

Can you see any events where you’re blocking access to those images? https://dash.cloudflare.com/?to=/:account/:zone/security/events

1 Like
3

No. I have already added a WAF exception rule for Brevo. When I filter events by “User agent contains Brevo”, I see the events and the “Action taken” is “Skip.”

4

I disabled Hotilink Protection from Cloudflare and tried to sync the images. That didn’t work as well. The only time the images are synced when Cloudflare is completely paused. What else can I do to identify the issue?

5

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