Boxtal plugin not work correctly with cloudflare

hello,

after activated cloudflare, I have problem synchrosize boxtal with my site. If I desabled cloudflare all is ok.

I contacted support boxtal, they gave me the error logs that I have.

get orders httpps://www…auto-cles-minutes…fr/?rest_route=/boxtal-connect/v1/order

HTTP 500 httpps://www…auto-cles-minutes…fr/?rest_route=/boxtal-connect/v1/order

Worker threw exception | www..auto-cles-minutes..fr | Cloudflare body{margin:0;padding:0}
Please enable cookies.

Error 1101 Ray ID: 5f6abcc64e2ef433 • 2020-11-23 12:01:45 UTC

Worker threw exception

  <section></section><!-- spacer -->

  <div class="cf-section cf-wrapper">
    <div class="cf-columns two">
      <div class="cf-column">
        <h2 data-translate="what_happened">What happened?</h2>
        <p>You've requested a page on a website (www..auto-cles-minutes..fr) that is on the <a data-orig-proto="https" data-orig-ref="www.cloudflare.com/5xx-error-landing/" target="_blank">Cloudflare</a> network. An unknown error occurred while rendering the page.</p>

      </div>​


      <div class="cf-column">
        <h2 data-translate="what_can_i_do">What can I do?</h2>
        <p><strong>If you are the owner of this website:</strong><br />you should <a data-orig-proto="https" data-orig-ref="www.cloudflare.com/login?utm_source=error_100x" target="_blank">login to Cloudflare</a> and check the error logs for www..auto-cles-minutes..fr.</p>

      </div>​

    </div>
  </div><!-- /.section -->

  <div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">

Cloudflare Ray ID: 5f6abcc64e2ef433 Your IP: 54.77.84.161 Performance & security by Cloudflare

</div><!-- /#cf-error-details -->

IP of boxtal server is 54.77.84.161 in Amazon AWS in Irland.

Can you said me if have issue for fix this one.

best regards.

  1. I see it’s a workers error. Are you running a Worker on that route?
  2. I also see it said to enable cookies. Is there a way for Boxtal to accommodate this?

I don’t now if setting is good!

I think you have an issue with your sg_worker script. You need to troubleshoot the errors in the script.

1 Like

I am a novice, what should I do?

Whoever made that script should be able to assist.

1 Like

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