BOT service not respecting SKIP settings

Hi I have set up a SKIP condition for a service Im using for order handling.

I have trioed to put in the IP, Country, User Agent, and ASN for Amazon, where the service is hosted.

As you can see below regardles of what Im setting the SKIP condition to it is always manaaged, Hence this mean, that Im not able to use the Bot service.

Surprisingly setting up a customrule for my freight on ASN is respect only diffrence is that this is coming from Ireland?

Is there any who can assist in getting this done correctly?

Matched service

[Export event JSON](data:text/json;charset=utf-8,%7B%0A%20%20%22action%22%3A%20%22managed_challenge%22%2C%0A%20%20%22clientASNDescription%22%3A%20%22AMAZON-02%22%2C%0A%20%20%22clientAsn%22%3A%20%2216509%22%2C%0A%20%20%22clientCountryName%22%3A%20%22DE%22%2C%0A%20%20%22clientIP%22%3A%20%223.126.213.176%22%2C%0A%20%20%22clientRequestHTTPHost%22%3A%20%22den-engelske-gartner-shop.dk%22%2C%0A%20%20%22clientRequestHTTPMethodName%22%3A%20%22GET%22%2C%0A%20%20%22clientRequestHTTPProtocol%22%3A%20%22HTTP%2F1.1%22%2C%0A%20%20%22clientRequestPath%22%3A%20%22%2Fapi%2Forders%22%2C%0A%20%20%22clientRequestQuery%22%3A%20%22%3Foutput_format%3DJSON%26display%3Dfull%26filter%255Bdate_add%255D%3D%255B2023-11-22%252020%253A09%253A13%252C2023-11-23%252008%253A09%253A13%255D%26date%3D1%26limit%3D0%252C250%22%2C%0A%20%20%22datetime%22%3A%20%222023-11-23T07%3A09%3A13Z%22%2C%0A%20%20%22rayName%22%3A%20%2282a795dd5a912c7b%22%2C%0A%20%20%22ruleId%22%3A%20%22bot_fight_mode%22%2C%0A%20%20%22rulesetId%22%3A%20%22%22%2C%0A%20%20%22source%22%3A%20%22botFight%22%2C%0A%20%20%22userAgent%22%3A%20%22GuzzleHttp%2F7%22%2C%0A%20%20%22matchIndex%22%3A%200%2C%0A%20%20%22metadata%22%3A%20%5B%5D%2C%0A%20%20%22sampleInterval%22%3A%201%0A%7D)

  • Service

Bot fight mode

  • Action taken

Managed Challenge


Request details

  • Ray ID

82a795dd5a912c7b

  • IP address

3.126.213.176

  • ASN

AS16509 AMAZON-02

  • Country

Germany

  • User agent

GuzzleHttp/7

  • HTTP Version

HTTP/1.1

  • Method

GET

  • Host

den-engelske-gartner-shop.dk

  • Path

/api/orders

  • Query string

?output_format=JSON&display=full&filter%5Bdate_add%5D=%5B2023-11-22%2020%3A09%3A13%2C2023-11-23%2008%3A09%3A13%5D&date=1&limit=0%2C250

Also please do see when I disable the BOT service the custom rule is obviously skipped

Nov 23, 2023 8:39:15 AM

Skip

Germany

3.65.194.98

Custom rules

Matched service

[Export event JSON](data:text/json;charset=utf-8,%7B%0A%20%20%22action%22%3A%20%22skip%22%2C%0A%20%20%22clientASNDescription%22%3A%20%22AMAZON-02%22%2C%0A%20%20%22clientAsn%22%3A%20%2216509%22%2C%0A%20%20%22clientCountryName%22%3A%20%22DE%22%2C%0A%20%20%22clientIP%22%3A%20%223.65.194.98%22%2C%0A%20%20%22clientRequestHTTPHost%22%3A%20%22den-engelske-gartner-shop.dk%22%2C%0A%20%20%22clientRequestHTTPMethodName%22%3A%20%22GET%22%2C%0A%20%20%22clientRequestHTTPProtocol%22%3A%20%22HTTP%2F1.1%22%2C%0A%20%20%22clientRequestPath%22%3A%20%22%2Fapi%2Forder_slip%22%2C%0A%20%20%22clientRequestQuery%22%3A%20%22%3Foutput_format%3DJSON%26display%3Dfull%26filter%255Bdate_upd%255D%3D%255B2023-11-22%252020%253A09%253A14%252C2023-11-23%252008%253A39%253A15%255D%26date%3D1%22%2C%0A%20%20%22datetime%22%3A%20%222023-11-23T07%3A39%3A15Z%22%2C%0A%20%20%22rayName%22%3A%20%2282a7c1dbeaba65aa%22%2C%0A%20%20%22ruleId%22%3A%20%22ae9f6cb5b3c14c0380eb7819bc05ed56%22%2C%0A%20%20%22rulesetId%22%3A%20%22b5b316e5f77144fab3a7cb2204832294%22%2C%0A%20%20%22source%22%3A%20%22firewallCustom%22%2C%0A%20%20%22userAgent%22%3A%20%22GuzzleHttp%2F7%22%2C%0A%20%20%22matchIndex%22%3A%200%2C%0A%20%20%22metadata%22%3A%20%5B%0A%20%20%20%20%7B%0A%20%20%20%20%20%20%22key%22%3A%20%22ruleset_version%22%2C%0A%20%20%20%20%20%20%22value%22%3A%20%2246%22%0A%20%20%20%20%7D%2C%0A%20%20%20%20%7B%0A%20%20%20%20%20%20%22key%22%3A%20%22version%22%2C%0A%20%20%20%20%20%20%22value%22%3A%20%2214%22%0A%20%20%20%20%7D%2C%0A%20%20%20%20%7B%0A%20%20%20%20%20%20%22key%22%3A%20%22type%22%2C%0A%20%20%20%20%20%20%22value%22%3A%20%22customer%22%0A%20%20%20%20%7D%0A%20%20%5D%2C%0A%20%20%22sampleInterval%22%3A%201%0A%7D)

  • Service

Custom rules

  • Action taken

Skip

    • Ruleset

default

…04832294

  • Rule

Storebuddy

…bc05ed56


Request details

  • Ray ID

82a7c1dbeaba65aa

  • IP address

3.65.194.98

  • ASN

AS16509 AMAZON-02

  • Country

Germany

  • User agent

GuzzleHttp/7

  • HTTP Version

HTTP/1.1

  • Method

GET

  • Host

den-engelske-gartner-shop.dk

  • Path

/api/order_slip

  • Query string

?output_format=JSON&display=full&filter%5Bdate_upd%5D=%5B2023-11-22%2020%3A09%3A14%2C2023-11-23%2008%3A39%3A15%5D&date=1

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