Bot Fighting Mode Suddenly Blocking New Relic Ping

The subject line pretty much says it all. New Relic normally works fine with your bot fighting mode, but as of half an hour ago, it started blocking my New Relic ping, although New Relic’s simple browser still works just fine. Please fix this.

Thanks for the info, but in this case, it is sonneting that has been working just fine for years, and should continue to work fine, as New Relic is among Cloudflare’s verified bots. It has only just started failing, and only the ping (New Relic’s simple browser bot still works fine).

I see; I wasn’t aware of this. Do you have some logs of the bot being challenged by sbfm?

For what it’s worth, we have also started to see new relic synthetic requests getting 403 responses.

Do you have some logs of the bot being challenged by sbfm?

If you make a ticket, I’ll escalate it.

Thanks for asking, it looks like the issue may be resolved. New Relic is successfully pinging again now for a sustained period.

Thank you again!

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