Bot Fight Mode & Microsoft Office

If you have hyperlinks from Microsoft Office documents pointing to pages on a site where Cloudflare’s new Super Bot Fight Mode is set to Block or Challenge “definitely automated” bots, then clicking on these links will produce the following error within your Office doc:

“Unable to open . Cannot download the information you requested.”

I don’t have the time or skills to find a workaround so I reverted the setting back to Allow.

Hope this info helps others struggling to figure out why hyperlinks in an Excel or Word doc suddenly stopped working.

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.